FREE Standard Shipping on Orders over $50 and 90 Day Return Policy
FlashlightZ.com is proud to offer FREE Standard Shipping on any order over $50 that is shipping to the lower 48 states in the United States. Please not that your order must total over $50 AFTER any discounts or coupons are applied, and before shipping and taxes are applied. Standard shipping typically takes 3-10 business days and means that your order will ship the most economical method possible. Free or flat rate shipping does not apply to some oversized items.
The customer will be responsible for all shipping unless specifically otherwise stated. We primarily ship packages via USPS and UPS. There is no guarantee that we will ship the order same day. We also cannot guarantee that your package will arrive in any particular time frame. If your package has been delayed beyond its original scheduled delivery date, we will not be able to refund any shipping charges.
If a package is lost or damaged, it is the customer's responsibility to report the findings to FlashlightZ.com so that the issue may be resolved in a timely manner. Lost
UPS packages must be reported within 30 days of the original ship date of the
package. Lost USPS packages must be reported within 90 days of the original
ship date. The postal service will not allow us to open a USPS claim before 45
days from the original ship date. If you feel that your USPS package has been
lost, you must submit your concern in writing so that we may open a claim with
the postal service. Please be aware that claims cannot be opened after 90 days,
and FlashlightZ.com assumes no responsibility for claims made after these time
periods. Please note any shipment that goes out via Standard Shipping may not be rerouted by FlashlightZ.com after the package is in
FlashlightZ.com attempts to ship order as quickly as possible. As a result, once an order is submitted, we will not be able to cancel your order once it has been fully processed, nor will we be able to stop it from shipping. At that point, the customer will still be responsible for returning the package back to FlashlightZ.com and are subject to the normal Return's Policy.
specifications, availability and terms of offers may change without notice.
Taxes, fees and shipping and handling charges extra, and vary. Items offered at
below retail prices may or may not be backordered depending on future
availability. FlashlightZ.com, Inc. cannot be held responsible for pricing or
other errors, and reserves the right to cancel orders arising from such errors.
90 Day Return Policy
If you are not 100% satisfied with your FlashlightZ.com purchase, you may return your order to us for a full refund within 90 days. Please not that returned items must be unworn and as they were received in their original packaging and promotional items.
To return an email, please email email@example.com with your request to begin the process. We can only issue refunds to a credit card within 45 days of the original shipment date. All returns over 45 days will be issued as a store credit. The buyer is responsible for all return shipping charges and FlashlightZ.com will not refund the original shipping charge. If you received a promotional item with the original purchase, you will also need to include the promotional item(s) with the return.
If you received a defective item, you may be required to send directly back to the manufacturer. Please email firstname.lastname@example.org if you are returning a defective item.